| Q: What is the wind load of your fence? |
| A: Privacy fence is rated at 110mph. |
| Q: What kind of warranty do you have? |
| A: our fence is covered by a lifetime transferable warranty which covers chipping, cracking, fading, rotting, and changing color. |
| Q: Does your fencing include steel? |
| A: Yes, we install a 14 gauge galvanized metal insert in all bottom rails which prevents all sagging. |
| Q: What centers is your fencing on? |
| A: Privacy fencing is 83 inches on center - 78 inches from inside to inside of the post. All other styles are 72 inches on center and 68 inches inside to inside. |
| Q: How far do you bury your post? |
| A: Our posts are buried 27 inches in the ground with concrete inside, outside, and underneath the post to prevent settling. |
| Q: What kind of concrete do you use? |
| A: We use Quick Crete concrete mix - 1 1/2 to 2 bags per hole. |
| Q: Do you sell materials only? |
| A: We provide all materials for the "Do-it-Yourselfer." |
| Q: Do you install all over the state? |
| A: Yes, but installation prices may vary depending on how far away you are from Lehi, UT. |
| Q: Why should we buy from you and not your competition? |
| A: There are many reasons to buy from us rather than our competition: Lower costs, higher quality, an excellent product warranty, an install warranty, timely scheduling, and fantastic customer service; all which have made us the #1 fence company in the state of Utah! |
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| Q: How does the quality of your vinyl compare to others? |
| A: We carry the thickest post (.160"), slat (.060"), and rail (.100") on the market with the best product warranty. |
| Q: Do you have an installation warranty? |
| A: Yes, we have a two year installation warranty which covers faulty installation or faulty craftsmanship on our part. All other complications will be handled by our warranty department. |
| Q: What is your turn-around time on installation or picking up my product? |
| A: Installation is usually 3 weeks from start to finish. If you want to do it yourself there are many styles you can pick up today. All custom order will be completed in 10 days. |
| Q: What are your payment options? |
| A: We require half down, half on completion and satisfaction. We also have 30 day net accounts. We accept cash, check, Visa, Master Card, and Discover. |
| Q: Do you offer financing? |
| A: Yes, we offer financing; call for details. . |
| Q: Do you have contractor pricing? |
| A: Yes, we offer contractor pricing according to the volume of the product purchase. |
| Q: Do you have volume pricing? |
| A: Yes, we offer volume pricing according to the volume of the product purchase. |
| Q: Are you licensed and insured? |
| A: Yes. For additional information, please contact our office. |
| Q: Do you have a warranty department? |
| A: Yes, we have a full-time warranty department that takes care of our customers' needs quickly and professionally. |
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| Q: Can you customize my vinyl project? |
| A: Yes, anything you can visualize, invent, or dream of, we can build. |
| Q: Do you give on-site estimates? |
| A: Yes, please call our office at 1-800-294-4794 and talk to one of our friendly sales staff. |
| Q: Does your material pass all building codes? |
| A: Yes, all our material is in full compliance with BOCA, ICBO, and SBCCI building codes. |
| Q: What products do you offer? |
| A: Our product line includes the following: Privacy fence; Privacy with lattice, picket, Semi-Private fence; Security fence; Ornamental fence; Classic Picket fence; Scalloped Picket Rail Picket fence; Ranch Rail fence; Porch Rail; Deck Rail; Vinyl Decking; Composite Decking; Pergolas; Gazebos; Arbors; Trellises; Benches and more. |
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